Smith Bros Cleaning respects your privacy and is committed to protecting the personal information you provide when using smithbrossd.com (the “Website”). This Privacy Policy explains what information we collect, how we use it, how certain third-party technologies may collect information through the Website, and the choices available to you regarding your information.
By using this Website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us when you submit a contact form, request an estimate, or otherwise communicate with Smith Bros Cleaning.
This information may include:
Website form submissions may be transmitted to Smith Bros Cleaning by email and stored within our WordPress website so that we can respond to and manage inquiries.
When you visit our Website, certain information may be collected automatically through cookies and similar technologies.
Depending on the technologies active on the Website, this information may include:
We use this information to understand how visitors use our Website, improve Website performance, evaluate our marketing efforts, and measure the effectiveness of advertising.
Smith Bros Cleaning may use information collected through the Website to:
We do not use contact information submitted through our Website to send email newsletters or promotional email campaigns unless our practices change and appropriate notice or consent is provided.
If you provide your telephone number when submitting a form or contacting Smith Bros Cleaning, we may use that number to call you regarding your inquiry, estimate request, requested services, scheduling, or related customer service matters.
Smith Bros Cleaning does not currently use telephone numbers collected through the Website to send SMS or text-message marketing.
Our Website may use cookies and similar technologies to operate the Website, understand Website usage, measure performance, and support advertising.
Cookies are small data files stored on your device when you visit certain websites. Some cookies are necessary for websites to function, while others can be used for analytics, advertising, and measuring visitor activity.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some Website features function.
We use Google Analytics (GA4) to better understand how visitors interact with our Website. Google Analytics may collect information such as pages visited, approximate geographic location, device and browser information, referral sources, and interactions with Website content.
Google uses this information to provide analytics reports and related services that help us understand Website traffic and usage.
Google may use cookies or similar technologies as part of these services. The information collected and processed by Google is subject to Google’s own privacy policies and terms.
You can learn more about Google’s privacy practices and how Google uses information from websites that use its services by visiting Google’s privacy resources.
Our Website uses Google Tag Manager to manage and deploy certain Website tags and tracking technologies.
Google Tag Manager itself is primarily a tag-management system. Technologies deployed through Google Tag Manager, such as Google Analytics or Google Ads tags, may collect information as described in this Privacy Policy and according to the policies of the applicable service provider.
Smith Bros Cleaning may use Google Ads, including Google Ads conversion tracking and remarketing features.
Google Ads conversion tracking helps us understand whether visitors take certain actions after interacting with our advertising, such as visiting particular pages or submitting an inquiry.
Remarketing technologies may allow Google and its partners to use cookies or similar identifiers to show advertisements based on previous visits to our Website.
These technologies may collect or use information about Website activity, device information, advertising interactions, and other identifiers for advertising and measurement purposes.
Google’s use of information collected through its advertising services is governed by Google’s applicable privacy policies and advertising settings.
Visitors may be able to manage how Google uses information for personalized advertising through Google’s advertising and privacy controls. Browser settings and other privacy tools may also provide options for limiting cookies and tracking technologies.
We use Google Search Console to monitor our Website’s presence and performance in Google Search. Search Console provides aggregated information about search performance, indexing, and Website visibility.
We use this information to maintain and improve the Website and understand how it performs in search results.
Our Website may display or link to reviews associated with Smith Bros Cleaning through Google services.
When you interact with Google content, links, or features, Google may collect information according to its own privacy policies. Your interaction with Google’s services is governed by Google’s terms and privacy practices.
Smith Bros Cleaning does not sell personal information submitted through our Website in exchange for money.
We may share or allow access to information when reasonably necessary to operate our Website and business, including with service providers that assist us with:
We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our rights, property, customers, Website, or others.
Third-party service providers may process information according to their own privacy policies and applicable agreements.
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, and meet applicable legal or operational requirements.
Because contact-form submissions may be stored within WordPress as well as delivered by email, copies of an inquiry may exist in more than one system.
When information is no longer reasonably necessary for these purposes, we may delete or anonymize it, subject to applicable legal, accounting, security, or recordkeeping requirements.
We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
California residents may have certain rights concerning their personal information under applicable California privacy laws. The specific rights available to you depend on the circumstances and whether the applicable law applies to Smith Bros Cleaning.
Where required by applicable law, these rights may include the ability to request information about personal information collected about you, request correction or deletion of certain personal information, or exercise other privacy choices provided by law.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
To submit a privacy-related request, contact us at luke@smithbrossd.com. We may need to verify your identity before processing certain requests.
Smith Bros Cleaning does not sell personal information submitted through its Website in exchange for money.
Some advertising and remarketing technologies, including technologies provided by Google, may involve the disclosure or use of online identifiers and Website activity for advertising purposes. Depending on applicable law and how those technologies are configured, certain activity may be considered “sharing” or targeted/cross-context behavioral advertising under privacy laws.
Where required, we will provide applicable privacy choices regarding these technologies.
Most web browsers provide settings that allow you to block, limit, or delete cookies.
Some browsers and devices may also transmit privacy preference signals, including Do Not Track or other browser-based privacy controls. Because standards and legal requirements for these signals continue to develop, the Website’s response may depend on the technologies being used and applicable legal requirements.
Where legally required, we will honor recognized browser-based privacy preference signals in accordance with applicable law.
Our Website may contain links to websites or services operated by third parties.
Smith Bros Cleaning does not control the privacy, security, or data-handling practices of third-party websites. If you follow a link to another website, we encourage you to review that website’s privacy policy before providing personal information.
Our Website and commercial cleaning services are intended for businesses and adults seeking information about our services. They are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through the Website. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Smith Bros Cleaning may update this Privacy Policy periodically to reflect changes to our Website, business practices, technologies, advertising practices, or legal requirements.
When we make changes, we may update the effective date shown at the top of this page. We encourage visitors to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided through the Website, please contact:
Smith Bros Cleaning
Website: smithbrossd.com
Email: luke@smithbrossd.com